Digital listings
If a listing never became public because payment failed or we rejected the submission, contact us with the payment reference. If the listing ran for the dates you bought, the fee is generally not refundable.
This covers fees you paid directly to WPArena, such as a seasonal deal listing. Purchases from hosts, theme shops, or plugin vendors follow those vendors.
Use the contact form. It writes a Formidable entry. No iframe.
If a listing never became public because payment failed or we rejected the submission, contact us with the payment reference. If the listing ran for the dates you bought, the fee is generally not refundable.
Custom editorial or technical work is refunded only when we have not started, or when we agree in writing that we cannot deliver what was booked.
Use the contact page. Include the date, the product or listing name, and the payment reference. Do not send card numbers.
Card and PayPal refunds follow the payment provider. There is no warehouse return address — WPArena is not selling boxed merchandise from this site. Contact us before a chargeback when the issue is a listing that did not publish.