Refund and Returns Policy

WPArena is a WordPress publication. This page covers refunds for WPArena’s own digital services and paid listings — not physical retail inventory.

What this policy covers

It applies to fees you paid directly to WPArena, such as a seasonal deal listing or a service booked through the site. It does not cover purchases you make from third-party hosts, theme shops, or plugin vendors after following an affiliate link. Those vendors have their own refund rules.

Digital listings and editorial services

A paid deal listing is a digital placement. If the listing never became public because payment failed or we rejected the submission, contact us with the payment reference and we will review a refund of the WPArena fee. If the listing ran for the dates you bought, the fee is generally not refundable. Custom editorial or technical work is refunded only when we have not started the work, or when we agree in writing that we cannot deliver what was booked.

How to request a refund

Use the contact page. Include the date, the product or listing name, and the payment reference. Do not send card numbers. We may ask for the email used at checkout.

Timing

We review complete requests as soon as practical. Card and PayPal refunds then follow the payment provider’s timeline. We do not take unused physical goods in the post; there is no warehouse return address on this page because WPArena is not selling boxed merchandise from this site.

Chargebacks

If you open a chargeback, include the same facts you would send us. Contacting us first is faster when the issue is a listing that did not publish.